Billing Disputes

Evidence-First, Not Emotion-First

Tell Aether what happened: "I was charged $247 for a hotel minibar I never used." It helps you assemble the evidence — your receipt, the hotel's minibar policy, your checkout confirmation, and the dispute rights from your credit card company. Then it drafts a clear, professional dispute email that references specific dates, amounts, and policies. Not an angry rant — a structured case.

For insurance claims, Aether helps you understand your policy terms, identify which section supports your claim, and draft an appeal that uses the insurer's own language. It doesn't give legal advice — it helps you organize what you already know.

Tracking the Resolution

Timeline tracking. "You filed the dispute 14 days ago. Your credit card company has 30 days to respond under Regulation Z. Follow-up window opens in 16 days." Aether tracks the regulatory and contractual deadlines for you.

Escalation assistance. No response? Aether drafts the follow-up — referencing the original dispute, the response deadline, and the next escalation step (CFPB complaint, insurance commissioner, small claims).

Pattern detection. "This is the third billing error from this company in 6 months. You might want to consider switching providers." Aether notices systemic problems, not just individual incidents.

Built For

Anyone who's ever been overcharged and didn't dispute it because the process felt too complicated. People dealing with insurance claim denials who don't know how to appeal. Consumers who know they're right but can't articulate it professionally in writing. Anyone who's lost money to a billing error because the follow-up email slipped through the cracks. Freelancers chasing late payments who need professional but firm follow-up language.